Goa Online .gov.in : Department of Information Technology
Goa Online is an e-Governance initiative to provide the citizens an online single window platform to avail Government services anytime and anywhere. Citizen can apply online and get the certificate online without visiting any Government office.
Current Departments
- Revenue
- Labour & Employment
- Factories & Boiler
- Information Technology
- Planning & Statistics
- Legal Metrology
- Electricity
- PWD
- Transport
- GIDC
- Housing Board
- more coming soon
Key Features
- Single window online portal for the public to avail Government services anytime and anywhere.
- Complete process flow integrated with departmental application facilitates:
a.Online submission of application and documents.
b.Tracking of application
c.Online processing by department officials
d.Online issuance of certificate/NOC/approval. - Application status communicated with applicant using SMS/email at every process.
- Digitally signed service delivery.
- Comprehensive dashboard with pendency status, comparative chart showing use of service and other statistic
information. - Compliance with Time Bound Service Delivery Act
- Integrated with
1)Aadhaar 3) eSign
Digilocker 4) eTaal
Process Flow of Goa Online
Benefits to Stakeholders
Citizens
- Ease of applying for a service from anywhere and anytime through a single window.
- Eliminates visit to Government offices
- Creation of central repository of e-signed documents will ensure that the citizens documents will ensure that the citizens
do not submit documents recurrently for different schemes. - Delivery of services in a time bound manner.
- Detailed procedure and documents required to avail each service published required to avail each service published clearly on the portal will ease out the process of availing the services.
- SMS status updates to citizens will improve transparency.
-
Government
- Simplified workflow
- Elimination of paper based approval system
- Improved efficiency.